Windows CE Client v8.1.875 Internal Application Error

Discussion in 'Parallels Remote Application Server' started by xevil01, Jun 17, 2010.

  1. xevil01

    xevil01 Guest

    Hi all,
    I install the 2x Windows CE Client v8.1.875 on my ce 6 os device.
    I create a conneciton successfully and I got some session shortcut in my "info" tab.
    As I click the shortcut, a msg "Internal Application Error" pops up and failed in connecting.

    I have tested my virtualdesktopserver in xp and linux and it works well.

    Any idea about my condition?

    the following is the debug msg from KITL:
    180556 PID:7e80076 TID:7e90076 Exception 'Raised Exception' (-1): Thread-Id=07e90076(pth=8a742b8c), Proc-Id=07e80076(pprc=852675a8) 'tsclient.exe', VM-active=07e80076(pprc=852675a8) 'tsclient.exe'
    180556 PID:7e80076 TID:7e90076 PC=40042263(coredll.dll+0x00032263) RA=00067878(tsclient.exe+0x00057878) SP=0020eba4, BVA=0020ec08
     
  2. zippo

    zippo Pro

    Messages:
    491
    can you please go to the client and try to open the menu item Help - Control version.

    what happens ?

    detailed information about the device and os would help as well.

    thanks
     
  3. xevil01

    xevil01 Guest

    Hi Zippo:
    Thanks for your reply.
    I check the control version. It's "6.0.6000 (60)."
    My OS is windows ce 6.0 R2.
    The hardware is under x86 architecture.

    If more information required, please kindly let me know.
    Thanks a lot. Hope these be helpful.
     
  4. zippo

    zippo Pro

    Messages:
    491
    this means that there are no dependencies issues
    i suggest you contact support as this can be incompatability with the model or os stack.
    how many devices do you plan to use?
    p.s. try a desktop session as well.
     
  5. stevetsai

    stevetsai Guest

    Does anyone get the support from 2X to solve the problem? I got the same error and I contacted support to solve the problem two weeks ago. I did not get any response yet. If anyone has the solution, please tell me here. Thanks.
     
  6. davidsaliba

    davidsaliba Guest

    Do you get the same error ?

    Same counts here


    Thanks
     
  7. zippo

    zippo Pro

    Messages:
    491
    please specify if you are opening an application or a desktop
     

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