Windows doesn't boot (stuck on spinning wheel), "Deleting snapshot"

Discussion in 'Windows Virtual Machine' started by JannisF, Jan 3, 2021.

  1. JannisF

    JannisF Bit poster

    Hello, I have Parallels Desktop Version 14.1.3 (45485) for Mac (macOS Mojave 10.14.6) and run Windows 10 on it. Whenever I launch Parallels and Windows, it gets stuck with the screen attached (spinning wheel), saying that it is deleting the snapshot - but it does that for eternity and Windows doesn't boot. Most menu items are not selectable (grey) - in particular those related to snapshots. How can I get Windows running again? Thanks very much for your help!
    PS: I sent Parallels the technical report No. 358619812.
    Bildschirmfoto 2021-01-04 um 01.15.06.png
  2. theodoreL1

    theodoreL1 Bit poster

    Having the same exactly issue here
  3. DarylD1

    DarylD1 Bit poster

    Same thing. Stuck for hours. Any advice?

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