Windows freezes

Discussion in 'Installation and Configuration' started by NicholasM10, Aug 23, 2021.

  1. NicholasM10

    NicholasM10 Bit poster

    I am trying again to resolve this issue.
    In parallel 16, my windows xp virtual machine stopped when updating parallels tools at 15%. I have to have XP so do not bother talking about not using it.
    I have now installed 17. It is still stuck. I have stopped the tools install by resetting. I cannot access the start button. When I hover over it I get the hourglass, so cannot work out how to run the solutions that require me to type commands as I cannot get to type. The windows is so well blocked that the clock loses time compared with the Mac it is on.
    Any solutions?
    At all ?
    LeaR likes this.
  2. Maria@Parallels

    Maria@Parallels Problem solver

    Hello, could collect the technical report oncethe issue reproduced and post the report's ID here please?

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