Windows Genuine Validation Tool not installed

C

cws

Junior Member
I just upgraded my wife's computer to a new iMac and installed 10.5.4. I successfully installed Parallels 2.5 and then upgraded to Parallels 3.0. I opened and upgraded a virtual machine created on the defunct computer and XP starts and runs fine. Windows XP Home DSP OEI CD installation. Then I attempted to install windows upgrades and got a dialogue box stating

"Some updates were not installed, the following updates were not installed: Windows Genuine Advantage Validation Tool (KB892130)"

How do I resolve this issue?

Willie
 
Last edited:
Thank you. I had found that link searching and tried Method 1 which did not solve the problem. I will now try method 2. It may be significant that I had tried to install software into the virtual machine. The installer attempted to install Microsoft .NET Framework 1.1 Service Pack 1 and failed. That is what prompted me to try to update windows.

Willie
 
I installed Kaspersky Internet Security (at least I think I did, I cant figure out how to tell if it was successfully installed or not) and I have installed no other virus software.

Willie
 
OK, I attempted to resolve the problem with Method 2 and running the download produced the message that nothing needed to be installed because Windows Update Agent was already installed.

Willie


excerpt from http://support.microsoft.com/kb/943144

"Method 2: Download and install the Windows Update Agent

To resolve this problem, follow these steps:

1. Download the appropriate version of the Windows Update Agent to a known location. To do this, visit one of the following Web sites.

AgentWindows, x86-based systems

http://download.windowsupdate.com/WindowsUpdate/redist/standalone/7.0.6000.381/WindowsUpdateAgent30-x86.exe"
 
Add/Remove Programs does not indicate that Kaspersky or any other virus software is installed. It lists only IE7, Windows Installer 3.1 & Parallels Tools.

Willie
 
John@Parallels said:
In add/remove programs check Show updates and remove Windows Update Agent
Click to expand...

Windows Update Agent is not listed. But, Windows Genuine Validation Tool shows to have been installed on 2-17-2008.

I have screen shots of the installed updates. I couldnt figure out how to print or save the list.

Willie
 
John@Parallels said:
Try microsoft kb solution in this thread http://forum.parallels.com/showthread.php?t=21831&highlight=windows+update
Click to expand...

Thank you John for your patience and for sticking with me on this problem. I tried both methods pointed to in the following link, taken from that thread, without success.

Hi John,

For anyone who is having this problem, I can now confirm that it is a Windows issue and the solution can be found here:

http://support.microsoft.com/kb/943144

I fixed it using method 1.

Rob
Click to expand...

To be specific, I tried

Click on the following link to download the latest version of the Windows Update Agent and save it to your desktop.

(http://download.windowsupdate.com/v7/windowsupdate/redist/standalone/WindowsUpdateAgent30-x86.exe)

Note

If you receive a message stating the Update Agent is already installed follow these extra steps:

1. Click Start, Run
2. Click the Browse button
3. Navigate to where you saved WindowsUpdateAgent30-x86.exe on your desktop and click it one time
4. Click on the Open button
5. In the run menu, go to the end of the line it just populate. After the last quotation mark type the following

/wuforce

6. The line should look something like the following now:

"C:\Documents and Settings\username\Desktop\WindowsUpdateAgent30-x86.exe" /wuforce
7. Click Ok and install the Update Agent
Click to expand...

and I tried

From another forum:

http://forums.techguy.org/windows-nt-2000-xp/606483-windows-update-fail.html

Try this:

Re-register the Windows Update DLL with the commands below

Click Start, click Run, type cmd, and then click OK.
Copy and paste each of the following commands. Press ENTER after each command.

regsvr32 wuapi.dll
regsvr32 wuaueng.dll
regsvr32 wuaueng1.dll
regsvr32 wucltui.dll
regsvr32 wups.dll
regsvr32 wups2.dll
regsvr32 wuweb.dll

Then run the update again . .
Click to expand...

Without success. Any other ideas?

Willie
 
OK, I have not installed SP3 yet. I wasnt sure I wanted to do that. Maybe that is the issue.

Also, when you say 'do not forget to restart VM' do you mean after removing all the installed updates and before attempting to update again?

Willie
 
OK, I think I am going to have to take a break. I have been working on this for almost 10 hours now and I need some sleep. I will attempt to remove the updates and reinstall after that. Thanks again for your help.

Willie
 
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