windows toolbar disappears

Discussion in 'Parallels Client for Windows' started by IMZ, Apr 9, 2019.

  1. IMZ

    IMZ Bit Poster

    Messages:
    3
    When I use the parallels client version 16.5.3 in Windows 7 and I maximize the window, the windows toolbar disappears. Is there any way to keep it like the rest of windows applications?
     
  2. Eugene. K.

    Eugene. K. Parallels Team

    Messages:
    42
    Hi IMZ,
    Could you please give us more details. What toolbar are you referring to? A couple of screenshots (before maximization and after) would be the best.
     
  3. IMZ

    IMZ Bit Poster

    Messages:
    3
    I mean this taskbar

    [​IMG]

    It disappears when I maximize the window and it stays that way:

    [​IMG]
     
  4. Eugene. K.

    Eugene. K. Parallels Team

    Messages:
    42
    Could it be that you have 2 monitors?
    May I ask you to give us client logs? to enable detailed logging please follow the link and perform actions from "Logs from Parallels Client" section:
    https://kb.parallels.com/en/123678
     
  5. IMZ

    IMZ Bit Poster

    Messages:
    3
    I use only one monitor.
    I have the .txt with the log. Can I send you in a private message o mail.
     

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