Windows XP VM can't access Mac files

Discussion in 'Windows Guest OS Discussion' started by JaredL2, Mar 14, 2020.

  1. JaredL2

    JaredL2 Bit Poster

    Messages:
    7
    In a prior update, I was able to access my Mac files with Parallels. However, no matter what I do, Windows can no longer access Mac files Screen Shot 2020-03-14 at 9.59.57 AM.jpg
    These are the settings I chose to make sure that Mac files can be accessed.
    Screen Shot 2020-03-14 at 10.00.40 AM.png
    But the Mac files shortcut appears as a blank icon, and when I double click it, I get an error saying that it can't be accessed.
    I've never had this problem before. What should I do?
     
  2. ParkunanD@Parallels

    ParkunanD@Parallels Bit Poster

    Messages:
    27
    Hello @JaredL2, please install Parallels Tools as followed by this KB article and see if it works: https://kb.parallels.com/115835
     
    JaredL2 likes this.
  3. JaredL2

    JaredL2 Bit Poster

    Messages:
    7
    The Install Parallels Tools action says "Reinstall Parallels Tools" on my end.
     
  4. JaredL2

    JaredL2 Bit Poster

    Messages:
    7
    Also, the reinstalling of Parallels Tools worked. Thank you for the help.
     
    Maria@Parallels likes this.

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