Xerox Phaser 6120

Discussion in 'Parallels Desktop for Mac' started by taxman, Feb 22, 2007.

  1. taxman

    taxman Bit poster

    Messages:
    5
    I just purchased a Xerox 6120 and it will not print through Parallels Desktop. I was on the phone with Xerox tech support for about 45 minutes and the tech said there were severl reports about issues with Parallels and the 6120 but said he could not elaborate. He indicated that he has seen posts abot workarounds. I searched the forums bt see no postings on the Xerox Phaser. Has anyone else experienced this and if so, how were you able to resolve the failure to print?

    Thanks
     
  2. dkp

    dkp Forum Maven

    Messages:
    1,367
    Presumably you mean you cannot print from a Windows virtual machine. So there are questions:

    What version of Parallels?
    What version of Windows?
    Have you installed Bonjour for Windows?
    Can you print from OS X?
    Is your printer a direct connect (usb) or network?
    If network, can you ping your printer from OS X?
    If you can ping it from OS X, can you ping it from Windows?
    If you can ping it from OS X but not from Windows, can you ping it by IP from Windows?
    Are you using shared or bridged networking?
    Did you install drivers for the printer in Windows?
     
  3. taxman

    taxman Bit poster

    Messages:
    5
    Yes, that is what I mean.

    Parallels version is build 3170 (RC3)
    Windows version is XPSP2
    Bonjour has been installed in Windows
    Yes, I can print from OS X
    Printer is directly connected via USB
    Don't know about pinging since I do not have the printer connected via ethernet
    I am using bridged networking
    The only driver installed in Windows was whatever was done with Bonjour

    Thanks
     

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