"Your registration information is invalid"

Since a short time Parallels shows the message: "Your registration information ist invalid" when I want to update Parallels.

So I logged in and wanted to registrate Parallels, but I get the information, that this product is already registered (or registrated?). So, what can I do?

 

Hello,

please accept our sincere apologies for the inconvenience caused.
This issue occurred due to the technical problems with our web site that are likely to be fixed within a week.

Please tell me what build are you trying to download.

Thank you very much for your patience and understanding.

Best regards,
Stacey

 

I currently have Build 5582, and am also receiving the same error when checking for updates.

T. J.

 

Please download the build here.

Best regards,
Stacey

 

5582 is this build.

 

Thanks! Now it's up to Date.

Greetings fram Hamburg, Germany.

 

Me too

Had the same tonight, but the download link worked.

 

Stacey M:

That takes care of the issue for me.

Thanks,

T. J.