"Your registration information is invalid"

Discussion in 'Installation and Configuration' started by Uhlhorn, Jan 24, 2008.

  1. Uhlhorn

    Uhlhorn

    Messages:
    12
    Since a short time Parallels shows the message: "Your registration information ist invalid" when I want to update Parallels.

    So I logged in and wanted to registrate Parallels, but I get the information, that this product is already registered (or registrated?). So, what can I do?
     
  2. Stacey M

    Stacey M Parallels Team

    Messages:
    908
    Hello,

    please accept our sincere apologies for the inconvenience caused.
    This issue occurred due to the technical problems with our web site that are likely to be fixed within a week.

    Please tell me what build are you trying to download.

    Thank you very much for your patience and understanding.

    Best regards,
    Stacey
     
  3. the_webers_inc

    the_webers_inc

    Messages:
    3
    I currently have Build 5582, and am also receiving the same error when checking for updates.

    T. J.
     
  4. Stacey M

    Stacey M Parallels Team

    Messages:
    908
    Please download the build here.

    Best regards,
    Stacey
     
  5. Uhlhorn

    Uhlhorn

    Messages:
    12
    5582 is this build.
     
  6. Uhlhorn

    Uhlhorn

    Messages:
    12
    Thanks! Now it's up to Date.

    Greetings fram Hamburg, Germany.
     
    Last edited: Jan 24, 2008
  7. MartyMcr

    MartyMcr

    Messages:
    101
    Me too

    Had the same tonight, but the download link worked.
     
  8. the_webers_inc

    the_webers_inc

    Messages:
    3
    Stacey M:

    That takes care of the issue for me.

    Thanks,

    T. J.
     

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