Internet Connection only works for certain sites

K

kimshish

Bit poster
Hi,

I have a Mac, and use Parallels to run Windows XP. I have wireless internet, and am currently using 'Shared Networking' to get internet with Windows. The internet appears to only go to certain sites. In paticular I've noticed that sites that have a url beginning with a 'www.', seem to work just fine; however sites that simply have the 'http://' have trouble for the most part. For example, I can go to 'www.gmail.com' just fine- i can even enter my password and go to 'http://mail.google.com/mail/?shva=1#inbox' , but trying to go to 'http://axess.stanford.edu' or ' http://reviews.cookingcache.com/henckels-knives-review.html ' I get a 'Server not found' error page when using both Firefox and IE. What in the world is going on here?

When I originally installed Parallels, the internet worked just fine. Then I moved, and it's never worked since. I've tried it on multiple different wireless networks. Please help.

Thanks
 
Please, check your Mac Firewall settings.
Open Mac OS X System Preferences -> Sharing -> Firewall section. Enable access to services depending of what kind of networking you want to be available in Virtual Machine. You should enable "Personal Web Sharing" at least to be able to browse web sites.
 
So, I enabled 'Personal Web Sharing', but it still seems to be having the issue of only working with certain sites.
 
To check whether it is really the virus (spyware), please click Start -> Run and type "cmd.exe"
Then please type in the appeared window the command "ping axess.stanford.edu".

If you will see the same text as quoted below, but still cann't access the Web-page, then it is definetely a spyware

C:\>ping axess.stanford.edu

Pinging axess.stanford.edu [171.67.36.18] with 32 bytes of data:

Reply from 171.67.36.18: bytes=32 time=214ms TTL=233
Reply from 171.67.36.18: bytes=32 time=215ms TTL=233
Reply from 171.67.36.18: bytes=32 time=213ms TTL=233
Reply from 171.67.36.18: bytes=32 time=283ms TTL=233

Ping statistics for 171.67.36.18:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 213ms, Maximum = 283ms, Average = 231ms


C:\>
Click to expand...
 
So, i don't get the text you showed above. Instead it says, "Ping request could not find host axess.stanford.edu. Please check the name and try again"
 
Windows IP Configuration

Host Name………......: kime97d
Primary Dns Suffx……:
Node Type……….…...: Unknown
IP Routing Enabled…..: Unknown
WINS Proxy Enabled..: No

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix..:
Descprtion……………………….: Realtek RTL8029 PCI Ethernet NIC
Physical Address…………………: 00-29-4E-2F-6F-01
Dhcp Enabled…………………….:Yes
Autoconfiguration Enabled……….:Yes
IP Addess…………………………: 10.211.55.5
Subnet Mask…..: 255.255.255.0
Defualt Gateway…..: 10.211.55.1
DHCP Servers…..: 128.183.10.134
DNS Servers…..: 128.183.10.134
Lease Obtained…..: Tuesday, December 23, 2008 7:35:49 PM
Lease Expires……: Tuesday, December 30, 2008 7:35:49 PM
 
kimshish said:
So, i don't get the text you showed above. Instead it says, "Ping request could not find host axess.stanford.edu. Please check the name and try again"
Click to expand...

May be an issue with Parallels Networking when host has more then one DNS Server.

could you please post here the output of the command on Mac OS X side "less /etc/resolv.conf" ?

To to it, please run "Applications"->"Utilities"->"Terminal" and type in it "less /etc/resolv.conf" (without quotes)
 
Typing the above into a Mac terminal resulted in lots of white space followed by the text below:

domain hsd1.wa.comcast.net.
nameserver 68.87.69.146
nameserver 68.87.85.98
nameserver 68.87.78.130
(END)
 
kimshish said:
Windows IP Configuration

Host Name………......: kime97d
Primary Dns Suffx……:
Node Type……….…...: Unknown
IP Routing Enabled…..: Unknown
WINS Proxy Enabled..: No

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix..:
Descprtion……………………….: Realtek RTL8029 PCI Ethernet NIC
Physical Address…………………: 00-29-4E-2F-6F-01
Dhcp Enabled…………………….:Yes
Autoconfiguration Enabled……….:Yes
IP Addess…………………………: 10.211.55.5
Subnet Mask…..: 255.255.255.0
Defualt Gateway…..: 10.211.55.1
DHCP Servers…..: 128.183.10.134
DNS Servers…..: 128.183.10.134
Lease Obtained…..: Tuesday, December 23, 2008 7:35:49 PM
Lease Expires……: Tuesday, December 30, 2008 7:35:49 PM
Click to expand...

Hm... I've just noticed interesting facts (thanks John for requesting this info!):
1) You don't have the Parallels Tools installed (Since Realtek RTL8029 is only used when no tools installed)

2) For some reason the DHCP-server and DNS server are invalid. They should be 10.211.55.1 for Shared Networking.
To resolve this, please turn off the VM, go to the menu "Parallels Desktop" -> Preferences -> Networking and press the "Restore Defaults" button. You may also need to remove the DNS-server settings from the Windows Network preferences
 
Under "Parallels Desktop" -> Preferences -> Network, I don't have a "Restore Defaults" button. There are only two boxes to click 'Enable DHCP scope for host-only networking' and 'Enable DHCP scope for shared newtorking'. Currently the box for shared networking is clicked and below reads

Start: 10.211.55.1
End:10.211.55.254
Mask:255.255.255.0

Perhaps the reason the 'Restore Defaults' button isn't there is because I am running Parallels Build 3214 (I know Parallels 4.0 was released, but I didn't want to purchase the software again...).

I clicked 'Install Parallels Tools' under 'Actions' on the VM toolbar and after installing and restarting my windows showed the following error, "The system has recovered from a serious error." The internet is still not working properly, and I can still click on 'Install Parallels Tools'. I've tried installing Parallels tools and had the same issue. Checking the ipconfig/all again- the following items have changed:

DHCP Server...:10.211.55.1
Lease obtained .....Wednesday December 24,2008
Lease Expires....Wednesday December 31,2008
 
Last edited:
Unfortunately I cann't help with installing PD30 tools (may be you should create a support ticket for this issue?)

But for DNS, you may try remove the DNS-server settings from the Windows Network preferences. Please open "Network Connections", right-click on Network Adapter, Properties, "Internet Protocl TCP/IP" -> Properties and make sure that "Obtain DNS server address automatically" is enabled.

If it is not, enable it and reboot the VM
 
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