Mac crashed had to reinstall - Parallels will not start - Emergency - Please help!!

C

Comptalk

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My hard drive crashed and I had to reinstall from scratch to another hard drive. Mac is up and running, but when I double click on the Parallels image, it will not start or even import.

What do I do? Please help ASAP.


Thank you!!
 
Hi

First of all try to reinstall Parallels Desktop.
And ask some questions, if installation will have no effect:
- Does Parallels Desktop start normally (VM list appears, etc.)?
- VM is presents in VM list?
 
I reinstalled it, however, when I double click on the Parallels image, it wants to go through install of a new image. In addition, when I try to import, it would not take it either.
 
Comptalk said:
I reinstalled it, however, when I double click on the Parallels image, it wants to go through install of a new image. In addition, when I try to import, it would not take it either.
Click to expand...

Could you please generate a problem report (Help->Report a problem)?
 
Actually, I think I finally fixed it. I installed Windows again and then replaced the new Parallels image with the old one. Seems to be working.
 
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