Remove Parallels 10 from new MBP

A

AlanRoberts

Bit poster
Hello - I installed version 10 on a new MBP (no prior version installed on the HDD). Windows 8 desktop will no open and overall is very erratic. How do I uninstall Parallels completely ? I am thinking that I should use BootCamp first.

Thanks
 
The problem may be the fact that only the upgrade version is currently available?
The full version is not going to be available until later.
 
EllwoodN said:
The problem may be the fact that only the upgrade version is currently available?
The full version is not going to be available until later.
Click to expand...

The same .dmg serves for complete new installations, upgrade and trial. The difference is only via the license key.
 
AlanRoberts said:
Hello - I installed version 10 on a new MBP (no prior version installed on the HDD). Windows 8 desktop will no open and overall is very erratic. How do I uninstall Parallels completely ? I am thinking that I should use BootCamp first.

Thanks
Click to expand...

Do you have any anti0virus installed in the VM or on the Mac? Can you explain in better detail what errors you're getting, or how things are behaving erratically?
 
i have had similar problems. I have had windows lockups more since updating to 10 than any other time. Windows becomes slow then unresponsive and won't shut down. Programs that I use all the time acting weird.

Nicholas_G said:
Do you have any anti0virus installed in the VM or on the Mac? Can you explain in better detail what errors you're getting, or how things are behaving erratically?
Click to expand...
 
jamesarm97 said:
i have had similar problems. I have had windows lockups more since updating to 10 than any other time. Windows becomes slow then unresponsive and won't shut down. Programs that I use all the time acting weird.
Click to expand...

Hi James,

Plz generate a Problem Report via Parallels Help menu and post the report ID here. We'll check it for you.

Refer to this article for more details http://kb.parallels.com/9058
 
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