Windows 10 Issue: Cortana & Windows Shell Experience Host

Discussion in 'Installation and Configuration of Parallels Desktop' started by Jagstyle, Jul 31, 2015.

  1. Jagstyle

    Jagstyle Bit poster

    Messages:
    6
    I have two running apps that show up on the dock whenever I use my new VM with Windows 10 installed. When in Coherence mode, these seem to be messing up how I use the Windows Icon on the dock bar. I used to be able to click the Windows icon in the dock to bring up the start/desktop menu in my windows VM while operating in Coherence mode. Now, it seems these two additional apps/icons that are running are making things act in a very weird fashion. Very difficult to explain.

    I guess my question is, what are these two new apps/windows that pop up on the dock bar? Is there any way of hiding them?

    Thanks
     
    Jagstyle, Jul 31, 2015
    #1
  2. Dhruba@Parallels

    Dhruba@Parallels

    Messages:
    779
    Hi Jagstyle, thank you for reporting us the issue, this seems to be known issue while launching the virtual machine in Coherence mode and our Engineers are looking into this. And this should be fixed in our future updates. Stay tuned for the update, http://kb.parallels.com/122720
     
    Dhruba@Parallels, Aug 1, 2015
    #2
  3. MichaelJ3

    MichaelJ3 Bit poster

    Messages:
    1
    Better exit Coherence mode. It's a disaster right now with Windows 10. Parallels need to get cracking on a fix...and soon. This transition to Windows 10 has not been smooth. First, the lack of auto upgrade (the WDDM message) and now this!
     
    MichaelJ3, Aug 1, 2015
    #3
  4. PaulChristopher@Parallels

    PaulChristopher@Parallels Product Expert Staff Member

    Messages:
    3,158
    Hi Jagstyle,
    Parallels Engineering team is working on it. In a meanwhile, you can use Windows Virtual Machine Full screen mode. From Coherence mode, click the Parallels icon || in the menu bar, then choose Exit Coherence. Then click the View menu and select Enter Full Screen.
     
    PaulChristopher@Parallels, Aug 2, 2015
    #4
  5. KevinH3

    KevinH3 Bit poster

    Messages:
    1
    Even when running in full screen mode, the Windows Shell Experience Host and Cortana icons appear on the dock. Will that be fixed as well?
     
    KevinH3, Aug 3, 2015
    #5
  6. Dhruba@Parallels

    Dhruba@Parallels

    Messages:
    779
    Yes Kevin, our Engineers are working on this. Once we get a fix, it will be updated here, http://kb.parallels.com/122720
     
    Dhruba@Parallels, Aug 3, 2015
    #6
  7. William Fulmer

    William Fulmer Junior Member

    Messages:
    14
    Great! Following...
     
    William Fulmer, Aug 3, 2015
    #7
  8. GregH2

    GregH2 Bit poster

    Messages:
    1
    Yes I have the same issue. But even more, when Windows Shell Experience Host and Cortana icons appear on the dock, the VM will not pause if all other apps are closed. Do you know if this will be resolved too?.
     
    GregH2, Aug 13, 2015
    #8
  9. AlexA2

    AlexA2 Member

    Messages:
    67
    My Windows 10 environment is completely non-functional. No taskbar. No start button. Lots of gray boxes. Parallels 10 is completely non-functional for me. Also getting the multiple icons in the the OS X dockbar.
     
    AlexA2, Aug 13, 2015
    #9
  10. Dhruba@Parallels

    Dhruba@Parallels

    Messages:
    779
    Hi Alex,
    Please follow the steps below to resolve the issue:
    1. Remove Parallels Desktop, refer http://kb.parallels.com/122653
    2. Reboot the Mac
    3. Download Parallels Desktop here and install.
    4. Go to virtual machine configure >> Hardware tab >> Video >> Disable directX

    Note: un-installing & re-installing Parallels Desktop will not affect your virtual machine.
     
    Dhruba@Parallels, Aug 13, 2015
    #10
  11. Jagstyle

    Jagstyle Bit poster

    Messages:
    6
    Do the steps listed above resolve the issue with the Cortan and Windows Shell windows popping up as well?
     
    Jagstyle, Aug 19, 2015
    #11

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