NTFS USB Problem while PD11 is running!

Discussion in 'General Questions' started by PedramP, Nov 7, 2015.

  1. PedramP

    PedramP Bit poster

    Messages:
    3
    Hi everybody!

    couple of days ago I found a problem with my ntfs usb! The problem started when I connect my fat32 formatted usb and every thing was ok!
    While parallels desktop 11 app is open and I connect my fat32 usb, everything is ok but the problem starts when I connect my rtfs formatted usb and popular ask me what to do window pop up and if I choose mac my usb is not shown in sidebar of finder and I have to reboot my mac or quit parallels desktop!
    I have paragon NTFS installed on my mac and everything is ok with NTFS formatted usb as long as Parallels desktop app is not launched!

    P.S. in what to do window below of the mac picture, after 2 seconds an orange text appears and says read only!

    Any help would be appreciated!
    Thanks in advance
     
  2. PaulChristopher@Parallels

    PaulChristopher@Parallels Product Expert Staff Member

    Messages:
    3,112
    Hi, please refer to this article to install NTFS driver for your Mac to work with Windows virtual machine
     
  3. PedramP

    PedramP Bit poster

    Messages:
    3
    Hi, as I said I do have paragon ntfs and I'm able to write on my usb as long as parallels desktop is not launched! when PD is launched and I connect my USB and selecting mac, my USB is not shown on sidebar and if I quit PD and then reconnect the USB It is shown in sidebar!
     
  4. PedramP

    PedramP Bit poster

    Messages:
    3
    Nobody Has the issue?
    Kinda weird!!
     
  5. ManojK@Parallels

    ManojK@Parallels Parallels Support

    Messages:
    308
    Please try to recreate the issue using a different NTFS USB and kindly submit a Problem Report and provide us with its ID number. Please follow this KB article to submit Problem Report: http://kb.parallels.com/9058 so that we can assist you further.
     
  6. PaulChristopher@Parallels

    PaulChristopher@Parallels Product Expert Staff Member

    Messages:
    3,112
    Hello, It seems that you're on outdated build of Parallels Desktop 11, please update Parallels Desktop to the latest build 11.1.0 (32202). You can update to the latest build as suggested in this article. Latest version always available here: parallels.com/directdownload/pd11/Please note that Parallels Tools also needs to be updated (Actions > Update Parallels Tools). Please see this article to know more about Parallels Desktop 11 for Mac updates summary.
     

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