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It is working from the Mac, but when I click the folder from the Window, it may show black screen for one second and then folders still cannot be shown and opened.Hi, are you trying to access the folder from the Mac side or the Windows?
Hi, please try re-installing Parallels Tools again and check how it goes. Refer to this article.It is working from the Mac, but when I click the folder from the Window, it may be show black screen for one second and then folders still be shown and opened.
As mentioned before, I have tried to reinstall and reopen the windows system, the same problem happened.Hi, please try re-installing Parallels Tools again and check how it goes. Refer to this article.
I reinstall the Parallels Tools through the bar on the top of screen. Because I cannot open any folder as well as the control panel, I cannot try the method of the reference article.Hi, please try re-installing Parallels Tools again and check how it goes. Refer to this article.
Thank you! I will try it later. I will contact and reply you if problem persists.I understand that you have re-installed Parallels Tools and still the issue persist. Please try creating an empty virtual machine and check if the issue persist. Refer to this article.
I found that the problem happened in the fullscreen mode and coherence mode is OK.I understand that you have re-installed Parallels Tools and still the issue persist. Please try creating an empty virtual machine and check if the issue persist. Refer to this article.
It doesn't work also. The all windows about folders and control panel cannot be opened.I understand that you have re-installed Parallels Tools and still the issue persist. Please try creating an empty virtual machine and check if the issue persist. Refer to this article.
Problem report ID: 85776186I understand that you have re-installed Parallels Tools and still the issue persist. Please try creating an empty virtual machine and check if the issue persist. Refer to this article.