Help Needed - Parallels 10 unable to see bootcamp partition

[KarlE]

First and foremost - Hi Everybody. This is my first time coming on to this support forum. I've tried to search for some solutions for my problem but have not been successful. Hope that somebody can help me with this. Also to note, my skill level is "novice" at best.

Problem:
Have just installed El Capitan on to a Macbook and then installed Win7Pro on a bootcamp partition. Then installed Parallels 10 but when trying to create a virtual machine, Parallels can't seem to see the bootcamp partition.

How can I make this work?

Thanks in advance.

 

[PaulChristopher@Parallels]

Hello KarlE, please be informed that Parallels Desktop 10 Update 4 (10.4.0-29337) was released and the issue has been addressed. Please update Parallels Desktop to the latest build. Latest version always available here: http://www.parallels.com/directdownload/pd10/ Please note that Parallels Tools also needs to be updated (Actions > Update Parallels Tools) and let us know how it works. Thanks!

 

[KarlE]

Will try that.

Many thanks.

 

[PaulChristopher@Parallels]

You are welcome! Feel free to reach out anytime. We are here to help! Thanks!

 

[KarlE]

Thanks Paul. Worked like a charm.

 

[PaulChristopher@Parallels]

Thanks Paul. Worked like a charm.

If you have any more questions with regard to this issue, please feel free to write back to us. We will be happy to help you.