Unable to save or open folders

[BryanA1]

I guessing this is a permissions issue.
I'm navigating to a folder where I need to save a file, I see the option to 'open' and I do. No change on the screen, but I'm given the option to 'save'. I click that and it does not save it into the folder.

Here are my mac specs - https://www.evernote.com/l/AA0WzteeIFhKbaNoTlbSfhoPJ8yhNawfdQk

 

[Sasti@Parallels]

I guessing this is a permissions issue.
I'm navigating to a folder where I need to save a file, I see the option to 'open' and I do. No change on the screen, but I'm given the option to 'save'. I click that and it does not save it into the folder.

Here are my mac specs - https://www.evernote.com/l/AA0WzteeIFhKbaNoTlbSfhoPJ8yhNawfdQk

Hello @BryanA1
Could you let us know if the location of the folder where you are trying to save the file is on Mac or Windows?
If you are trying to save the file other than the local drive of Windows(C, try reinstalling the Parallels tools, Actions->Reinstall Parallels tools.
Let us know how it goes.

 

[BryanA1]

Reinstalling the Parallels tools solved the problem. Thank you!

 

[PaulChristopher@Parallels]

Reinstalling the Parallels tools solved the problem. Thank you!

You are welcome! Feel free to reach out anytime. We are here to help!