Cannot open Parallels Desktop on Mac anymore

[JayS2]

I have used Parallels 11 for several months but today it will not open. I have tried all the suggestions on articles on 15381, 122832, and 122614. I have also uninstalled and re-installed, even tried upgrading to 12. My system is OS X El Capitan. Any other suggestions?

 

[Ajith1]

Hi StephanieM1,
You have to be in recovery mode and perform these steps. Refer to this article. Also, if you have I/O error on the hard disk it will not mostly be detected in Disk Utility as First Aid helps to repair permissions not read and write errors.

 

[Ajith1]

Hi ChristophS5,
Glad to see your active contribution on this thread.

 

[ChristophS5]

Hi ChristophS5,
Glad to see your active contribution on this thread.

thank you.

i was really surprised, when i got this error an needed to fix it fast.

and i hoped my solution would help others, facing the same problem...

 

[StephanieM1]

I was in recovery mode when I was using Terminal. Still got the "No such file or directory."

 

[Dinesh@Parallels]

Hello @StephanieM1
Please disable system integrity protection and check how it goes!

 

[StephanieM1]

Success! Parallels loaded after I disabled the system integrity protection.

 

[Dinesh@Parallels]

Success! Parallels loaded after I disabled the system integrity protection.

Glad to hear that!

 

[ChristophS5]

today i got 4 more iMacs with the same problem.
can anybody tell me why this happens?
whats is the cause?

 

[Pradeep@Parallels]

today i got 4 more iMacs with the same problem.
can anybody tell me why this happens?
whats is the cause?

Hi ChristophS5, it's due to the Incorrect permissions to the /tmp folder on the Mac side.
Please try this solution and let us know how it works.

 

[ChristophS5]

i know the solution, but i want to know, why from one day to an other the permissions aren't correct anymore...