Configuration KASPERSKY key License

Discussion in 'General Questions' started by ClevisB, Nov 17, 2016.

  1. ClevisB

    ClevisB Bit poster

    Messages:
    1
    Dear Friends,

    I used the version of 2014 to buy a new license of anti-virus KASPERSKY, so, I received the key license to active the system, however, this key is not recognized by Parallels.
    I already have uninstall, download of new version, and the key keep to be not recognized, that's why, I am looking for some help.

    I've found the below msg on the parallels support v.10 about it, and I would like to know how I could solve it, or if I will lose the money spend - please find the msg dcvd:

    quote:
    Note: if you purchase a license from the previous Kaspersky antivirus version installed on your Mac, the license will not work with the new Kaspersky Internet Security for Mac installation. Please purchase a license the new Kaspersky Internet Security for Mac installation to ensure it is compatible with the latest Kaspersky software installed on your Mac.
    unquote

    thank you
    Clevis
     
  2. Raj@Parallels

    Raj@Parallels Guest

    Messages:
    453
    Please let us know whether is it Kaspersky for Mac or Windows?
    Have you purchased from Parallels website or any other reseller?
     

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