Issue with Parallels 11 booting after doing OSX Sierra Upgrade

Discussion in 'General Questions' started by JohnH19, Dec 27, 2016.

  1. JohnH19

    JohnH19 Bit poster

    Messages:
    1
    Hi All,
    Just upgraded my Mac to OSX Sierra 10.12.2, that all went fine, went to open up parallels (version 11.2.1) which running windows 7 (due to requirements for certain software to run on windows 7).. It does the resuming screen and cycles up to 100% and then I just get a black screen. I've restarted it a few times and the same thing keeps happening. I've restarted the whole mac and the same thing happens. Any ideas?
     
  2. Swati@Parallels

    Swati@Parallels

    Messages:
    334
    Hi John, please follow the below steps and keep us updated on your progress:
    1. To create a snapshot, check this article
    2. Click on Action -> Reset
     
    Last edited: Dec 28, 2016

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