"Enter Coherence" is greyed out

[BobK3]

I'm using Parallels Desktop 11 on a Mac with El Capitan and Windows 10. I am unable to access my Mac desktop. Am I missing something very simple to fix this?
Thanks

 

[Swati@Parallels]

I'm using Parallels Desktop 11 on a Mac with El Capitan and Windows 10. I am unable to access my Mac desktop. Am I missing something very simple to fix this?
Thanks

Hello, please install Parallels tools as suggested in the article and keep us updated on your progress.

 

[BobK3]

Thank you for your help. I'm up and running.

 

[Raj@Parallels]

Thank you for your help. I'm up and running.

Great! Please feel free to reach us for support.