Win10 installation broken presumably after Windows Update

Discussion in 'Installation and Configuration of Parallels Desktop' started by ChristianB6, Jan 22, 2017.

  1. ChristianB6

    ChristianB6 Bit poster

    Messages:
    2
    I've installed Parallels Desktop 12.1.2 as a trial on my existing boot camp partition running Win10.
    Things seemed to be working ok until Windows suggested that I update using Windows Update.
    I had an error message saying something like "prevent changes to master boot record" or some such. I'm now stuck in a reboot loop, where
    the error message is "CRITICAL_PROCESS_DIED", and all attempts to repair Windows fails.

    I've sent the error report using the "Send technical data" in the app, but no answer.
     
  2. Raj@Parallels

    Raj@Parallels Guest

    Messages:
    467
    Are you able to start native Bootcamp Windows partition without an issue?
     
  3. ChristianB6

    ChristianB6 Bit poster

    Messages:
    2
    No, native boot camp doesn't work either. It fails as described in the first post. In order to get back to OSX I have to press and hold the Option key during startup.
    Now this was a trial that has since expired. Will removing Parallels fix the problem ?
     
  4. Dinesh@Parallels

    Dinesh@Parallels Guest

    Messages:
    333
    Looks like the Windows operating system is corrupted because of the Windows update. Please repair Windows 10 natively on Boot camp and check how it goes!
     

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