External Hard Drive Won't Mount Until Windows Restart

[JamieM3]

Parallels 11.2.2
Windows 10 Pro ISO

I've had this issue for about a year and just decided to post. I can't find anything similar to my problem.

When I first start Windows, my external drives will mount fine. After my computer goes to sleep a few times, my Hard Drives won't mount inside of windows. I can mount them inside of my Mac and view them but this is causing some issues with software I am running in Windows. Once I restart, all is good but that is also getting annoying.

Any help would be appreciated.

 

[PaulChristopher@Parallels]

Hello JamieM3, please reinstall Parallels Tools and if you still facing the issue, please go to VM Configuration -> Options -> Startup and Shut down -> on Windows close - keep running on the background and let us know how it works.

 

[JamieM3]

Paul,

Thanks for the response. Reinstalled Parallels Tools with no success. When I go to Configuration, I don't get the option for Keep Running On The Background. Here are the options I have:

 

[Maria@Parallels]

Hi, please try these steps:
Parallels Desktop tab -> performance -> Devices -> Ask me what to do.

 

[Maria@Parallels]

Let us know the results please.

 

[JamieM3]

That is already selected.

 

[Swati@Parallels]

That is already selected.

Thank you for your response. Please try this article and let us know how it goes.

 

[JamieM3]

Are you saying to turn pausing off?

 

[Guna@Parallels]

Are you saying to turn pausing off?

Exactly! Please turn off the pausing & check if that helps.