Virtual machine screen goes black after logging into Windows 7

[Tony1]

Working off a Macbook Pro 2012. I upgraded to Parallels Desktop 12.1.3 Now when I login to Windows 7 Professional the screen goes black. The cursor can be moved around in the black screen.

 

[Swati@Parallels]

Working off a Macbook Pro 2012. I upgraded to Parallels Desktop 12.1.3 Now when I login to Windows 7 Professional the screen goes black. The cursor can be moved around in the black screen.

Hello Tony1, please share few screenshot. We'll check and assist you.