Unable to confirm the product licence.

[ChrisH6]

I'm getting this error message even though I have a valid licence. Parallels is not installed on any other Mac.

 

[Ajith1]

I'm getting this error message even though I have a valid licence. Parallels is not installed on any other Mac.

We have made changes to the activation key. Please follow the instructions below:
1. Quit Parallels Desktop, then try to activate after launching it again.
2. If you are still unable to activate, Open Terminal on the Mac and execute this command: prlsrvctl activate-license-online

 

[ChrisH6]

Executing the command worked. Thanks.

 

[Ajith1]

Executing the command worked. Thanks.

Glad to hear that the issue is resolved. Feel free to reach us anytime for support.