Keyboard doesn't work in parallels

Discussion in 'General Questions' started by tracys2, Oct 26, 2017.

  1. tracys2

    tracys2 Bit poster

    Messages:
    3
    The keyboard does not work in windows on my virtual machine. works fine on the mac side. but nothing in parallels on the windows side. Any suggestions?
     
    tracys2, Oct 26, 2017
    #1
  2. Meenakshi@Parallels

    Meenakshi@Parallels Pro

    Messages:
    417
    Hello tracys2, please click on Actions(On the Mac menu bar) > Reinstall Parallels Tools and check if this works. Thanks!
     
    Meenakshi@Parallels, Oct 26, 2017
    #2
  3. tracys2

    tracys2 Bit poster

    Messages:
    3
    now windows won't open at all.
     
    tracys2, Oct 26, 2017
    #3
  4. tracys2

    tracys2 Bit poster

    Messages:
    3
    its asking me to reinstall windows. i can't download it again from my school. this is not good.
     
    tracys2, Oct 26, 2017
    #4
  5. PaulChristopher@Parallels

    PaulChristopher@Parallels Product Expert Staff Member

    Messages:
    3,112
    Hi @tracys2,
    Not to worry, we are here to help! Are you able to reinstall Parallels Tools in Windows virtual machine? Does Windows not booting after the Parallels Tools installation? If so, please share the screenshot of the Windows startup page, we will check and help further.
     
    PaulChristopher@Parallels, Oct 27, 2017
    #5

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