Can't activate new license

[AvramK]

I purchased another copy of the Parallels Mac Pro for a new computer but whenever I try to activate the Toolbox license it says the that product key is already active. Is there an support number to call or a chat capability to work through the issue?

 

[Dmitry Geynisman]

I purchased another copy of the Parallels Mac Pro for a new computer but whenever I try to activate the Toolbox license it says the that product key is already active. Is there an support number to call or a chat capability to work through the issue?

Hi @AvramK, sorry for the delay in replying you on Forum. This is just for history, we've fixed your issues via Support.