Parallels Desktop Error 352

Purchase a new iMac 27 and used the migration assistant to transfer the applications from another iMac 27 both system have the latest version of High Sierra. When accessing the parallels desktop (Version 11) and turning on Windows (Version 7) I get a dialog box that tells me to re-start the Mac and after doing so still have same error. I have contacted Apple support which tells me that it is a Parallels Desktop problem. I have sent a number of message to Parallels desktop using the error reporting process when the error occurs. No reply from them yet, it has been a few days. In further reviewing this problem it would seem that somehow a MacOS IOACPIFamily driver has become corrupt. I have tried to locate this file on the machine but the search tool does not locate it.

In an effort to solve this issue, I re-install PD version 11 and still have this problem. At this point in an effort to resolve this issue. I can do one of two things.

1. I can uninstall the Parallel desktop and window 7 and repeat the installation of both programs but if the problems is an apple file being corrupt this may not solve this issue unless the installation install this driver that is corrupt.
2. Another choice I have is the use the recover startup and re-load the High Sierra OS. I assume this will just install the Mac OS file and overwrite any file that maybe corrupt. I don't want to do a fresh install because this machine has a lot of applications as well as data.

Has anyone had this problem and was able to resolve it. Any informations is greatly appreciated


Thanks in advance for a reply


Michael

 

Hi @Michael_Vignola, this KB should help you: http://kb.parallels.com/111693
In short, you need to allow Parallels Desktop kernel extensions in macOS 10.13 High Sierra. Please note that Parallels Desktop 11 is an outdated version for High Sierra, I recommend you upgrade to Parallels Desktop version 13. We're running a promo bundle now, you can get Parallels Desktop with other useful apps with juicy price now: https://www.parallels.com/promo-premium-mac-app-bundle/