Trouble installing Parallels on new Mac, cannot deactivate license on old crashed computer

Discussion in 'General Questions' started by DavidM53, Aug 24, 2018.

  1. DavidM53

    DavidM53 Bit poster

    Messages:
    1
    Please deactivate my currently registered license so I can move Parallels to my new computer. I hate that this can't be done through the account dashboard.

    Dave
     
    DavidM53, Aug 24, 2018
    #1
  2. Sathiya@Parallels

    Sathiya@Parallels Guest

    Hi DavidM53. We have reset the Parallels Desktop 10 for Mac license key. Please follow the below steps to activate your Parallels Desktop 10 for Mac.

    1) Open Terminal (Finder --> Applications --> Utilities --> Terminal.app)

    2) Execute the command:

    prlsrvctl activate-license-online

    3) Start Parallels Desktop and try to proceed with the activation once again.
     
    Sathiya@Parallels, Sep 2, 2018
    #2

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