Stolen Laptop - Unable to install Parallels on new laptop

Discussion in 'Installation and Configuration of Parallels Desktop' started by KevinN2, Nov 2, 2017.

  1. KevinN2

    KevinN2 Bit poster

    Messages:
    2
    Hi my laptop was stolen recently and so i was unable to uninstall the parallels program.
    When trying to install parallels on my new laptop with my original activation key it says "You have reached the maximum number of activations available for your activation key."
    There is no product support number here in Australia.
    I need to use parallels regularly for my job. How can i reactivate it as soon as possible on my new laptop?
     
  2. PaulChristopher@Parallels

    PaulChristopher@Parallels Product Expert Staff Member

    Messages:
    3,158
    Hi @KevinN2, please check the private message sent by us,reply with the license key and we will help on that.
     
  3. FrancoB

    FrancoB Bit poster

    Messages:
    1
    I have a similar problem, how can I have support?
    Thanks
     
  4. PaulChristopher@Parallels

    PaulChristopher@Parallels Product Expert Staff Member

    Messages:
    3,158
    Hi @FrancoB, please check the private message and reply with the license key.
     
  5. BrettG1

    BrettG1 Bit poster

    Messages:
    1
    I need to release my license from a stolen laptop please contact me.
     
  6. AJ@Parallels

    AJ@Parallels

    Messages:
    752
    Hello BrettG1, Please check our private conversation.
     
  7. FranciscoR4

    FranciscoR4 Bit poster

    Messages:
    2
    Same issue with one of my licenses.... Please Help
     
  8. AJ@Parallels

    AJ@Parallels

    Messages:
    752
    Hello FranciscoR4, Please check our private conversation.
     
  9. FranciscoR4

    FranciscoR4 Bit poster

    Messages:
    2
    is there any Update about this??

    Thanks
     
  10. AJ@Parallels

    AJ@Parallels

    Messages:
    752
    Hello FranciscoR4, Please check our private conversation now.
     

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