Constant kernel panics on installation

Discussion in 'Installation and Configuration of Parallels Desktop' started by Joe17, Oct 15, 2018.

  1. Joe17

    Joe17 Bit poster

    Messages:
    1
    I'm getting constant kernel panics on parallels 14 when installing windows 10. I've reformatted several times and started as new, running High Sierra on a 2017 Ntb MBP. Here is the error report:

    Mon Oct 15 13:17:32 2018

    *** Panic Report ***
    panic(cpu 2 caller 0xffffff800c3fd245): Kernel trap at 0xffffff800c3f0790, type 13=general protection, registers:
    CR0: 0x0000000080010033, CR2: 0x000000030795d000, CR3: 0x000000044ae93007, CR4: 0x00000000003627e0
    RAX: 0x0000000000000007, RBX: 0xffffff803c366d00, RCX: 0x0000000000000001, RDX: 0x0000000000000000
    RSP: 0xffffff9236dd3f60, RBP: 0xffffff9236dd3f80, RSI: 0xffffff800c3fd6d4, RDI: 0xffffff803e05edf0
    R8: 0x0000000000000000, R9: 0x00007fe6300d7760, R10: 0x0000000000008000, R11: 0x0000000000000202
    R12: 0xffffff9236dd3fc0, R13: 0x0000000000000050, R14: 0x0000000000000000, R15: 0x0000000000000200
    RFL: 0x0000000000010046, RIP: 0xffffff800c3f0790, CS: 0x0000000000000008, SS: 0x0000000000000000
    Fault CR2: 0x000000030795d000, Error code: 0x0000000000000000, Fault CPU: 0x2, PL: 0, VF: 0

    Backtrace (CPU 2), Frame : Return Address
    0xffffff800c14c450 : 0xffffff800c2e756c
    0xffffff800c14c4d0 : 0xffffff800c3fd245
    0xffffff800c14c6b0 : 0xffffff800c2985a3
    0xffffff800c14c6d0 : 0xffffff800c3f0790
    0xffffff9236dd3f80 : 0xffffff800c3f0635
    0xffffff9236dd3fb0 : 0xffffff800c2984b2

    BSD process name corresponding to current thread: WindowServer

    Mac OS version:
    16G1510

    Kernel version:
    Darwin Kernel Version 16.7.0: Thu Jun 21 20:07:39 PDT 2018; root:xnu-3789.73.14~1/RELEASE_X86_64
    Kernel UUID: CA05D43A-8B83-3114-828D-72E83BEC8DD9
    Kernel slide: 0x000000000c000000
    Kernel text base: 0xffffff800c200000
    __HIB text base: 0xffffff800c100000
    System model name: MacBookPro14,1 (Mac-B4831CEBD52A0C4C)

    System uptime in nanoseconds: 43166612952043
    last loaded kext at 42489414801533: com.parallels.kext.vnic14.0.1 45154 (addr 0xffffff7f8f40d000, size 32768)
    last unloaded kext at 42649143279447: com.apple.driver.AppleXsanScheme3 (addr 0xffffff7f8f3c6000, size 32768)
    loaded kexts:
    com.parallels.kext.vnic14.0.1 45154
    com.parallels.kext.netbridge14.0.1 45154
    com.parallels.kext.hypervisor14.0.1 45154
    com.apple.filesystems.autofs3.0
    com.apple.driver.AudioAUUC1.70
    com.apple.driver.AGPM110.23.17
    com.apple.driver.ApplePlatformEnabler2.7.0d0
    com.apple.driver.X86PlatformShim1.0.0
    com.apple.driver.AppleGraphicsDevicePolicy3.14.49
    com.apple.driver.AppleUpstreamUserClient3.6.4
    com.apple.driver.AppleHDA279.48
    com.apple.driver.pmtelemetry1
    com.apple.iokit.IOUserEthernet1.0.1
    com.apple.driver.AppleIntelKBLGraphics10.2.5
    com.apple.driver.AppleIntelPCHPMC1.1
    com.apple.iokit.IOBluetoothSerialManager5.0.5f3
    com.apple.Dont_Steal_Mac_OS_X7.0.0
    com.apple.driver.AppleOSXWatchdog1
    com.apple.driver.AppleCameraInterface5.60.0
    com.apple.driver.AppleHV1
    com.apple.driver.AppleIntelKBLGraphicsFramebuffer10.2.5
    com.apple.driver.AppleSMCLMU208
    com.apple.driver.AppleIntelSlowAdaptiveClocking4.0.0
    com.apple.driver.AppleThunderboltIP3.0.8
    com.apple.driver.AppleBacklight170.9.20
    com.apple.driver.AppleMCCSControl1.3.4
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib1.0.0
    com.apple.BootCache40
    com.apple.filesystems.hfs.kext366.70.3
    com.apple.driver.AppleTopCaseHIDEventDriver114
    com.apple.driver.AirPort.Brcm43601152.2.1a2
    com.apple.driver.AppleSmartBatteryManager161.0.0
    com.apple.driver.AppleACPIButtons5.0
    com.apple.driver.AppleRTC2.0
    com.apple.driver.AppleSMBIOS2.1
    com.apple.driver.AppleACPIEC5.0
    com.apple.driver.AppleAPIC1.7
    com.apple.nke.applicationfirewall172
    com.apple.security.quarantine3
    com.apple.security.TMSafetyNet8
    com.apple.kext.triggers1.0
    com.apple.iokit.IOBluetoothHostControllerUARTTransport5.0.5f3
    com.apple.iokit.IOBluetoothHostControllerTransport5.0.5f3
    com.apple.driver.DspFuncLib279.48
    com.apple.kext.OSvKernDSPLib525
    com.apple.iokit.IOSurface159.12
    com.apple.iokit.IOBluetoothFamily5.0.5f3
    com.apple.driver.AppleSSE1.0
    com.apple.driver.AppleGraphicsControl3.14.49
    com.apple.driver.AppleHDAController279.48
    com.apple.iokit.IOHDAFamily279.48
    com.apple.iokit.IOAudioFamily205.15
    com.apple.vecLib.kext1.2.0
    com.apple.AppleGraphicsDeviceControl3.14.49
    com.apple.iokit.IOAcceleratorFamily2311.16.2
    com.apple.driver.X86PlatformPlugin1.0.0
    com.apple.driver.IOPlatformPluginFamily6.0.0d8
    com.apple.driver.AppleIntelLpssUARTv13.0.60
    com.apple.driver.AppleIntelLpssUARTCommon3.0.60
    com.apple.iokit.IOSerialFamily11
    com.apple.iokit.IOSlowAdaptiveClockingFamily1.0.0
    com.apple.driver.AppleBacklightExpert1.1.0
    com.apple.iokit.IONDRVSupport516.1
    com.apple.driver.AppleSMC3.1.9
    com.apple.driver.AppleSMBusController1.0.18d1
    com.apple.iokit.IOGraphicsFamily515.3
    com.apple.iokit.IOSCSIArchitectureModelFamily394.50.1
    com.apple.driver.CoreStorage540.30.1
    com.apple.filesystems.hfs.encodings.kext1
    com.apple.driver.AppleHIDKeyboard199
    com.apple.driver.AppleMultitouchDriver368.16
    com.apple.driver.AppleInputDeviceSupport76.7
    com.apple.driver.AppleHSSPIHIDDriver49
    com.apple.driver.AppleThunderboltDPInAdapter5.0.2
    com.apple.driver.AppleThunderboltDPAdapterFamily5.0.2
    com.apple.driver.AppleThunderboltPCIDownAdapter2.1.3
    com.apple.driver.AppleHPM3.0.9
    com.apple.driver.AppleIntelLpssI2CController3.0.60
    com.apple.driver.AppleThunderboltNHI4.5.4
    com.apple.iokit.IOThunderboltFamily6.5.7
    com.apple.driver.AppleHSSPISupport49
    com.apple.driver.AppleIntelLpssSpiController3.0.60
    com.apple.driver.AppleIntelLpssDmac3.0.60
    com.apple.iokit.IO80211Family1200.12.2
    com.apple.driver.mDNSOffloadUserClient1.0.1b8
    com.apple.iokit.IONetworkingFamily3.2
    com.apple.driver.corecapture1.0.4
    com.apple.iokit.IONVMeFamily2.1.0
    com.apple.driver.AppleIntelLpssI2C3.0.60
    com.apple.driver.AppleIntelLpssGspi3.0.60
    com.apple.driver.usb.AppleUSBXHCIPCI1.1
    com.apple.driver.usb.AppleUSBXHCI1.1
    com.apple.driver.usb.AppleUSBHostPacketFilter1.0
    com.apple.iokit.IOUSBFamily900.4.1
    com.apple.driver.AppleEFINVRAM2.1
    com.apple.driver.AppleEFIRuntime2.1
    com.apple.iokit.IOHIDFamily2.0.0
    com.apple.iokit.IOSMBusFamily1.1
    com.apple.security.sandbox300.0
    com.apple.kext.AppleMatch1.0.0d1
    com.apple.driver.AppleKeyStore2
    com.apple.driver.AppleMobileFileIntegrity1.0.5
    com.apple.driver.AppleCredentialManager1.0
    com.apple.driver.KernelRelayHost1
    com.apple.iokit.IOUSBHostFamily1.1
    com.apple.driver.AppleBusPowerController1.0
    com.apple.driver.DiskImages444.50.17
    com.apple.iokit.IOStorageFamily2.1
    com.apple.iokit.IOReportFamily31
    com.apple.driver.AppleFDEKeyStore28.30
    com.apple.driver.AppleACPIPlatform5.0
    com.apple.iokit.IOPCIFamily2.9
    com.apple.iokit.IOACPIFamily1.4
    com.apple.kec.Libm1
    com.apple.kec.pthread1
    com.apple.kec.corecrypto1.0
     
  2. Hi Joe17. Please reproduce the issue, generate a Technical Report ID while the error message is being displayed (very important) and reply with the report ID number. We'll then investigate.
     

Share This Page