VM macOS 10.14 resolution issue on iMac Pro

[AngeliqueC]

Dear all,

I've got a question about Parallels for Desktop 14 what I'm testing and see if it's worth to buy it.

I run as host macOS 10.13.6. (on an iMac Pro) In the VM I'm running macOS 10.14, but for some reason I can't get the screen resolution to either 2560x1440 or even 5K. I run it in full screen, but the max resolution I get is 2048 x 1536. It looks like that the graphics aren't dosing fine. I also noticed or I got the idea that the graphics card isn't recognised at all, but perhaps I'm wrong in this.

- What do I do wrong?
- I did reinstall Parallel Tools already twice, so I'm taking that into account too.
- Or is the iMac Pro with AMD Vega 64 perhaps not supported?

 

[PaulChristopher@Parallels]

Dear all,

I've got a question about Parallels for Desktop 14 what I'm testing and see if it's worth to buy it.

I run as host macOS 10.13.6. (on an iMac Pro) In the VM I'm running macOS 10.14, but for some reason I can't get the screen resolution to either 2560x1440 or even 5K. I run it in full screen, but the max resolution I get is 2048 x 1536. It looks like that the graphics aren't dosing fine. I also noticed or I got the idea that the graphics card isn't recognised at all, but perhaps I'm wrong in this.

- What do I do wrong?
- I did reinstall Parallel Tools already twice, so I'm taking that into account too.
- Or is the iMac Pro with AMD Vega 64 perhaps not supported?

Hi @AngeliqueC, generally, Parallels Desktop will use the available system graphics resources to increase virtual machine video performance. To fix this issue, please check out the instructions outlined in this article and keep us posted the results!