Extend Trial request

E

ErwanJ

Bit poster
Hi, i've recently tried Parallels desktop for mac, and it is working exactly as expected.
I asked my company to get me a license but it seems their account as some issue and it's impossible for them for the moment to get a key...
My company already has opened a support ticket but i would like to know if there is any way to restart the trial in waiting to figure out how to fix the issue ?
Thanks in advance.
 
ErwanJ said:
Hi, i've recently tried Parallels desktop for mac, and it is working exactly as expected.
I asked my company to get me a license but it seems their account as some issue and it's impossible for them for the moment to get a key...
My company already has opened a support ticket but i would like to know if there is any way to restart the trial in waiting to figure out how to fix the issue ?
Thanks in advance.
Click to expand...
It is not possible for us to extend the trial but you can buy a license in the meantime your company resolves issues with their account and get a refund for your order within 30 days from the date of purchase.
 
Thanks for this quick answer! it seems like my company had the issue resolved! i should be able to get a key really soon :)
thanks for the help
 
ErwanJ said:
Thanks for this quick answer! it seems like my company had the issue resolved! i should be able to get a key really soon :)
thanks for the help
Click to expand...
We are glad to hear that the issue is resolved. Feel free to reach out to us anytime for support.
 
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