Single Sign-on doesn't work in Win 10 1903

Discussion in 'Parallels Client for Windows' started by icoleman.uk, Jun 3, 2019.

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  1. icoleman.uk

    icoleman.uk Member

    Messages:
    24
    Hi,
    I've just applied the 1903 update to one of our PCs and discovered Single Sign-on doesn't work any more. I've re-installed the client but no joy.

    Client Version: 16.5.3 build 20746 64-bit
    OS: Windows 10 Pro 1903 x64

    Any suggestions or is there work needed to fix this?

    Cheers.

    Iain.
     
    icoleman.uk, Jun 3, 2019
    #1
  2. Alexey Kutuzov

    Alexey Kutuzov Parallels Team

    Messages:
    83
    Hello,
    Fresh OS installation should be OK, but we found this issue in upgrade scenario.
    Simple workaround: Go to Tools -> Options -> Click "Disable" and then "Enable" and followed by PC reboot.
    SSO.png
     
    Alexey Kutuzov, Jun 4, 2019
    #2
  3. ParallelsU282

    ParallelsU282 Bit poster

    Messages:
    2
    Can you please instruct me how to reach this window?
    I cannot find the tools menu.
     
    ParallelsU282, Jul 3, 2019
    #3
  4. Alexey Kutuzov

    Alexey Kutuzov Parallels Team

    Messages:
    83
    Start Parallels Client for Windows -> menu Tools -> Options -> Single Sign-On tab
     
    Alexey Kutuzov, Jul 3, 2019
    #4
  5. ParallelsU282

    ParallelsU282 Bit poster

    Messages:
    2
    Ah thank you, that wasn't so hard :)
     
    ParallelsU282, Jul 3, 2019
    #5
  6. JacquesJ

    JacquesJ Bit poster

    Messages:
    8
    Well said.It is not hard to do.
     
    JacquesJ, Dec 24, 2019
    #6

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