When is an update for Parallels 15 (Pro) coming out?

[Filip10]

Performance test reports:
Failed to launch OpenCL Test, OpenCL.dill not found. Your card may not support OpenCL or the graphics driver may be out of date.
Unigine Heaven Extreme score is only 2.4 FPS (vs 42 FPS in Parallels 14)
When will an update be released. If it will be more than a month, I consider to go back to Parallels 14.

 

[Maria@Parallels]

Performance test reports:
Failed to launch OpenCL Test, OpenCL.dill not found. Your card may not support OpenCL or the graphics driver may be out of date.
Unigine Heaven Extreme score is only 2.4 FPS (vs 42 FPS in Parallels 14)
When will an update be released. If it will be more than a month, I consider to go back to Parallels 14.

Hi, could you share more details about the issue you got.
Also please reproduce it, collect the tech.report and post the report's ID here.

 

[Filip10]

Dear Maria,
I already posted the tech report and ID more than a month ago.
Kind regards
Filip

 

[Filip10]

322182690 is the ID report that I sent once again.

 

[Filip10]

another report 322235762 Valley score only 4 FPS

 

[nanooq]

322182690 is the ID report that I sent once again.

Don't worry, nothing will happen. They always ask for a tech report and the users send it and then you never hear from them again. Mine (about the significant performance decrease and freezes) is about 6 months old.

 

[Filip10]

After six weeks, I went back to the Parallels 14. When an update of P15 will be released, I will give it a try.

 

[Filip10]

I installed today Parallels 15.1 and I can confirm there is a lot of improvement in the Passmark Test and Valley. I wish to thank the Parallels support Engineers.

 

[Filip10]

I have sent a report 324660923 with some error messages in Parallels 15.1

 

[serv]

Passmark complains about missing OpenCL compute API which Parallels Desktop doesn't support. Don't confuse it with OpenGL 3D graphics API though.