HELP

C

carlos17

Bit poster
Hello, I reinstalled Parallels version 15 on my new Mac and entered my Permanent License Key (ending with 27QV2W ).
Apparently Parallels needs the key from the previous version which I don't have anymore.
Please help.
CARLOS
 
carlos17 said:
Hello, I reinstalled Parallels version 15 on my new Mac and entered my Permanent License Key (ending with 27QV2W ).
Apparently Parallels needs the key from the previous version which I don't have anymore.
Please help.
CARLOS
Click to expand...
Hi, did you purchase and use Parallels Desktop before? Did you just lose your previous key?
We can try to find your previous key or just provide you with the refund.
 
Hey, got you email with screenshot and also would like to let your know that your order has been refunded.
Funds will appear a your account during the next 5-7 days.
 
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