Subscription invoice

Discussion in 'General Questions' started by KalleS, Dec 12, 2016.

  1. KalleS

    KalleS Bit poster

    Messages:
    2
    Hi, where do I find the invoices for my Parallels Desktop subscription?
    I need it for my accounting...
     
  2. Hi, we can help you with it, but we need a bit more info from you.
    Could you please provide us with your email address which you used for the Parallels Desktop purchase?
    Please send it via the private message. Thank you in advance.
     
  3. KalleS

    KalleS Bit poster

    Messages:
    2
    Thanks for the answer. But how do I send a PM? Can´t find any button for that...
     
  4. I've just sent you one, please reply me with the requested information.
     
  5. MitK1

    MitK1 Bit poster

    Messages:
    1
    Hi Maria,

    I have the same request as the original poster.
    Can you help me with this?

    ps why don't you just have an option to either download the invoice from the account page ?
     
  6. AJ@Parallels

    AJ@Parallels

    Messages:
    752
    Hello MitK1, Please check our private conversation.
     
  7. MaggieB1

    MaggieB1 Bit poster

    Messages:
    2
    I have the same request as the previous two posters. Can someone help me?
     
  8. AJ@Parallels

    AJ@Parallels

    Messages:
    752
    Hello MaggieB1, Please check our private conversation.
     
  9. ThanosP

    ThanosP Bit poster

    Messages:
    2
    Hello Maria, I do happen to have the same request. I need an invoice for my subscription - can you please provide me with that?
     
  10. Hi, I've just resent your invoice to you, please check your email and let me know if you doesn't get it.
     
  11. ThanosP

    ThanosP Bit poster

    Messages:
    2
    I haven't received it as of now. Can you please resend it once again? Thank you
     
  12. Resent it once again. Did you check the junk folder? Also could you please share with us your another email, I'll send it once again to your second email.
     
  13. Hello,
    I also need an invoice to provide to the customer support team in order to transfer my license to another account.
    Thanks.
     
  14. Ajith1

    Ajith1 Parallels Support

    Messages:
    2,719
    We do not see any purchase made with your email "jan***@gmail.com". If you have the order reference number you can share it here.
     
  15. Hello, thank you for the quick respond. My issue got sorted out !
     
  16. Ajith1

    Ajith1 Parallels Support

    Messages:
    2,719
    We are glad that the issue is resolved. Feel free to reach out to us anytime for support.
     
  17. NareshB1

    NareshB1 Bit poster

    Messages:
    2
    Dear Parallels support team, Can somebody help with the my Subscription Invoice issue? I didn't receive my invoice and not finding the download option either
     
  18. NareshB1

    NareshB1 Bit poster

    Messages:
    2
    Any update here?
     
  19. STiwari

    STiwari Bit poster

    Messages:
    1
    I have the same issue can you help me with it
     
  20. Hello, please reply us back with your purchase order number.
     

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