I can't install Parallels version 11.

Discussion in 'Installation and Configuration of Parallels Desktop' started by BeomjunK, Feb 18, 2020.

  1. BeomjunK

    BeomjunK Bit poster

    Messages:
    2
    I installed Parallels version 11 on my new Mac.
    I entered my License Key which is a upgrade license key.
    and entered previous version License Key which is Parallels version 8.

    But, Button is not activated. it is still disabled.
     
    BeomjunK, Feb 18, 2020
    #1
  2. Maria@Parallels

    Maria@Parallels Problem solver

    Messages:
    8,115
    Hi, could you please provide us with the screenshot of this activation window?
     
    Maria@Parallels, Feb 19, 2020
    #2
  3. BeomjunK

    BeomjunK Bit poster

    Messages:
    2
    I downloaded ParallelsDesktop-11.2.3-32663.dmg.
     

    Attached Files:

    BeomjunK, Feb 19, 2020
    #3
  4. Maria@Parallels

    Maria@Parallels Problem solver

    Messages:
    8,115
    Hi, we've made some changes on our side, please check the issue.
     
    Maria@Parallels, Feb 19, 2020
    #4

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