Cannot sign in on my parallel desktop (MAC)

[pemjit]

Could anyone suggest me how can i sign in on my parallel desktop ?

As of now, I had already paid for "Parallels Desktop for Mac Pro Edition Upgrade (1 Year)"

Thank you --"

 

[Ajith1]

Could anyone suggest me how can i sign in on my parallel desktop ?

As of now, I had already paid for "Parallels Desktop for Mac Pro Edition Upgrade (1 Year)"

Thank you --"

View attachment 16370

We suggest you check Mac network settings and disable SOCKS proxy then try to activate.

 

[pemjit]

I followed your step but it still cannot log in ><.
Please kindly suggest other solution.
Thank you.

 

[Maria@Parallels]

Hello, did you restart your Mac after disabling the SOCKS proxy ?