Parallels 16 on Big Sur Beta 5 Crashes Computer

On 2019 MacBook Pro 16" attempted to start a Windows 10 VM on MacOS Big Sur Beta 5 causes a hard crash of the computer. Only an SMC reset will start the computer after a huge fan surge and then the screen goes blank. Was working fine on Beta 4.

Anybody else having this problem?

 

Forgot to add the crash log...
panic(cpu 0 caller 0xffffff800f5efd36): Kernel trap at 0xffffff7fb0875011, type 14=page fault, registers:
CR0: 0x0000000080010033, CR2: 0xffffff8012740004, CR3: 0x000000037d0380eb, CR4: 0x00000000003626e0
RAX: 0x00000000000060aa, RBX: 0xffffff8012740008, RCX: 0xffffff800f411140, RDX: 0xffffff800f360000
RSP: 0xffffffa080953dd0, RBP: 0xffffffa080953e00, RSI: 0xffffffa080953e18, RDI: 0xffffff7fb087fbd4
R8: 0x0000000000000000, R9: 0x000ffffffffff000, R10: 0x0000000000000000, R11: 0x0000000000000000
R12: 0xffffff8012ae0ca0, R13: 0xffffff800f411188, R14: 0x0000000000000000, R15: 0xffffff7fb087fbd4
RFL: 0x0000000000010246, RIP: 0xffffff7fb0875011, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0xffffff8012740004, Error code: 0x0000000000000000, Fault CPU: 0x0, PL: 0, VF: 2

Backtrace (CPU 0), Frame : Return Address
0xffffffa0809537f0 : 0xffffff800f4be6ad
0xffffffa080953840 : 0xffffff800f5fef13
0xffffffa080953880 : 0xffffff800f5ef96a
0xffffffa0809538d0 : 0xffffff800f463a2f
0xffffffa0809538f0 : 0xffffff800f4bdf4d
0xffffffa080953a10 : 0xffffff800f4be238
0xffffffa080953a80 : 0xffffff800fcb9f1a
0xffffffa080953af0 : 0xffffff800f5efd36
0xffffffa080953c70 : 0xffffff800f5efa1d
0xffffffa080953cc0 : 0xffffff800f463a2f
0xffffffa080953ce0 : 0xffffff7fb0875011
0xffffffa080953e00 : 0xffffff7fb0870bbb
0xffffffa080953e40 : 0xffffff7fb0870d7e
0xffffffa080953eb0 : 0xffffff800fc4d58e
0xffffffa080953ef0 : 0xffffff800f5d45e3
0xffffffa080953fa0 : 0xffffff800f464216
Kernel Extensions in backtrace:
com.parallels.kext.hypervisor(16.0)[52E91C22-D1A7-336D-B9DA-70CD3D44AB45]@0xffffff7fb086e000->0xffffff7fb0883fff

Process name corresponding to current thread: prl_vm_app

Mac OS version:
20A5354i

Kernel version:
Darwin Kernel Version 20.0.0: Fri Aug 14 00:25:13 PDT 2020; root:xnu-7195.40.44.151.1~4/RELEASE_X86_64
Kernel UUID: F29B97A1-72E4-3D36-863F-8ADCCB731F78
KernelCache slide: 0x000000000f200000
KernelCache base: 0xffffff800f400000
Kernel slide: 0x000000000f210000
Kernel text base: 0xffffff800f410000
__HIB text base: 0xffffff800f300000
System model name: MacBookPro16,1 (Mac-E1008331FDC96864)
System shutdown begun: NO
Hibernation exit count: 0

System uptime in nanoseconds: 510155515980
Last Sleep: absolute base_tsc base_nano
Uptime : 0x00000076c7a36bb7
Sleep : 0x0000000000000000 0x0000000000000000 0x0000000000000000
Wake : 0x0000000000000000 0x00000014f68c30c8 0x0000000000000000
last started kext at 468884609565: com.parallels.kext.netbridge 16.0.0 48916 (addr 0xffffff7fb088c000, size 49152)
last stopped kext at 415087372902: com.parallels.kext.hypervisor 16.0.0 48916 (addr 0xffffff7fb086e000, size 90112)
loaded kexts:
com.parallels.kext.netbridge 16.0.0 48916
com.parallels.kext.vnic 16.0.0 48916
com.parallels.kext.hypervisor 16.0.0 48916
com.parallels.kext.usbconnect 16.0.0 48916
com.displaylink.DisplayLinkDriver 5.2.4 (82)
>!ATopCaseHIDEventDriver 4000.18
>!AHIDALSService 1
@fileutil 20.036.15
@filesystems.autofs 3.0
@kext.AMDRadeonServiceManager 4.0.0
>AGPM 118
>!APlatformEnabler 2.7.0d0
>X86PlatformShim 1.0.0
@kext.AMDRadeonX6000 4.0.0
>!AGraphicsDevicePolicy 6.1.19
@AGDCPluginDisplayMetrics 6.1.19
>pmtelemetry 1
>LuaHardwareAccess 1.0.16
>AGDCBacklightControl 6.1.19
|IOUserEthernet 1.0.1
>usb.!UUserHCI 1
>!ABacklight 180.3
>!AUpstreamUserClient 3.6.8
>!AMCCSControl 1.14
>!AFIVRDriver 4.1.0
|IO!BSerialManager 8.0.0d47
@Dont_Steal_Mac_OS_X 7.0.0
>!AHV 1
>!ADiskImages2 1
>!AMuxControl2 6.1.19
>ACPI_SMC_PlatformPlugin 1.0.0
>BridgeAudioCommunication 6.78
>!AAVEBridge 6.1
>!AThunderboltIP 4.0.3
>!A!ISlowAdaptiveClocking 4.0.0
>!A!IPCHPMC 2.0.1
>AudioAUUC 1.70
>!AGFXHDA 100.1.430
>!A!IKBLGraphics 16.0.0
>!ABridgeAudio!C 6.78
>!A!ICFLGraphicsFramebuffer 16.0.0
>usb.!UHostBillboardDevice 1.0
|SCSITaskUserClient 436
>BCMWLANFirmware4378.Hashstore 1
>BCMWLANFirmware4377.Hashstore 1
>BCMWLANFirmware4364.Hashstore 1
>BCMWLANFirmware4355.Hashstore 1
>!ABCMWLANBusInterfacePCIeMac 1
>!AFileSystemDriver 3.0.1
@filesystems.hfs.kext 556.40.1
@BootCache 40
>!AVirtIO 74.40.6
@!AFSCompression.!AFSCompressionTypeZlib 1.0.0
@!AFSCompression.!AFSCompressionTypeDataless 1.0.0d1
@filesystems.apfs 1677.40.13
@private.KextAudit 1.0
>!ASmartBatteryManager 161.0.0
>!AACPIButtons 6.1
>!ASMBIOS 2.1
>!AACPIEC 6.1
>!AAPIC 1.7
@!ASystemPolicy 2.0.0
@nke.applicationfirewall 310
|IOKitRegistryCompatibility 1
|EndpointSecurity 1
>!AHS!BDriver 4000.18
>IO!BHIDDriver 8.0.0d47
>!AHIDKeyboard 220
>!AActuatorDriver 4400.21
>!AMultitouchDriver 4400.21
>!AInputDeviceSupport 4400.27
@kext.triggers 1.0
>!ABacklightExpert 1.1.0
>!ASMBus!C 1.0.18d1
|IO!BHost!CUARTTransport 8.0.0d47
|IO!BHost!CTransport 8.0.0d47
>!A!ILpssUARTv1 3.0.60
>!A!ILpssUARTCommon 3.0.60
>!AOnboardSerial 1.0
|IOAVB!F 900.11
@plugin.IOgPTPPlugin 900.9
|IOEthernetAVB!C 1.1.0
>!AGraphicsControl 6.1.19
>IOPlatformPluginLegacy 1.0.0
>X86PlatformPlugin 1.0.0
>!AThunderboltEDMSink 5.0.1
>!AThunderboltDPOutAdapter 8.1.3
@!AGPUWrangler 6.1.19
|IOSlowAdaptiveClocking!F 1.0.0
@kext.AMDRadeonX6100HWLibs 1.0
>IOPlatformPlugin!F 6.0.0d8
>!ASMBusPCI 1.0.14d1
@kext.AMDRadeonX6000Framebuffer 4.0.0
@kext.AMDSupport 4.0.0
|IONDRVSupport 585
>!UAudio 400.25.1
>!AHDA!C 283.15
|IOHDA!F 283.15
|IOAccelerator!F2 439.34
@!AGraphicsDeviceControl 6.1.19
@kext.AMDRadeonX6000HWServices 4.0.0
|IOGraphics!F 585
>usb.IOUSBHostHIDDevice 1.2
>usb.cdc.ecm 5.0.0
>usb.cdc.ncm 5.0.0
>usb.!UHub 1.2
>usb.cdc 5.0.0
>usb.networking 5.0.0
>usb.!UHostCompositeDevice 1.2
>!ABCMWLANCoreMac 1.0.0
|IO80211!FV2 1200.12.2b1
>IOImageLoader 1.0.0
>corecapture 1.0.4
>!AThunderboltPCIDownAdapter 4.1.1
>!AThunderboltDPInAdapter 8.1.3
>!AThunderboltDPAdapter!F 8.1.3
>!AHPM 3.4.4
>!A!ILpssI2C!C 3.0.60
>!A!ILpssI2C 3.0.60
>!A!ILpssDmac 3.0.60
|IOSurface 289.2
|IOSkywalk!F 1
>mDNSOffloadUserClient 1.0.1b8
@filesystems.hfs.encodings.kext 1
|IOSerial!F 11
|IOAudio!F 300.6.1
@vecLib.kext 1.2.0
>!AXsanScheme 3
>usb.!UVHCIBCE 1.2
>usb.!UVHCICommonBCE 1.0
>usb.!UVHCI 1.2
>usb.!UVHCICommon 1.0
>!AEffaceableNOR 1.0
|IOBufferCopy!C 1.1.0
|IOBufferCopyEngine!F 1
|IONVMe!F 2.1.0
>!AThunderboltNHI 7.2.8
|IOThunderbolt!F 9.3.2
>usb.!UHostPacketFilter 1.0
|IOUSB!F 900.4.2
>usb.!UXHCIPCI 1.2
>usb.!UXHCI 1.2
>!AEFINVRAM 2.1
>!AEFIRuntime 2.1
>!ASMCRTC 1.0
|IOSMBus!F 1.1
|IOHID!F 2.0.0
$quarantine 4
$sandbox 300.0
@kext.!AMatch 1.0.0d1
$!AImage4 3.0.0
|IOTimeSync!F 900.9
|IONetworking!F 3.4
>DiskImages 493.0.0
|IO!B!F 8.0.0d47
|IOReport!F 47
|IO!BPacketLogger 8.0.0d47
|CoreAnalytics!F 1
>!ASSE 1.0
>!AKeyStore 2
>!UTDM 511
|IOUSBMass!SDriver 184
|IOSCSIBlockCommandsDevice 436
|IO!S!F 2.1
|IOSCSIArchitectureModel!F 436
>!AMobileFileIntegrity 1.0.5
@kext.CoreTrust 1
>!AFDEKeyStore 28.30
>!AEffaceable!S 1.0
>!ACredentialManager 1.0
>KernelRelayHost 1
|IOUSBHost!F 1.2
>!UHostMergeProperties 1.2
>usb.!UCommon 1.0
>!ABusPower!C 1.0
>!ASEPManager 1.0.1
>IOSlaveProcessor 1
>!AACPIPlatform 6.1
>!ASMC 3.1.9
|IOPCI!F 2.9
|IOACPI!F 1.4
>watchdog 1
@kec.pthread 1
@kec.corecrypto 1.0
@kec.Libm 1

 

Kernel Panic.
Did you boot to safe mode to disable PD16?

 

Did not need to do this. The computer starts up fine and everything else works fine. I can even start Parallels itself. It only crashes if I try to run my Win 10 vm on PD16. Guess I won't be using Parallels until either Beta 6 or until Parallels releases a fix. One of the known perils of running a beta OS.

 

You probably don't have your VMs set to auto start. It's also any VM guest not just Windows.

 

Correct.

 

Same behavior.
Removed Parallels 16 and redownloaded Parallels from Mac App Store. Works fine.

 

Tried your solution. Didn't work for me. It no longer crashes the computer, but the VM doesn't start.

 

Not enough info...

Did you empty the trash and reboot after making the switch? You may have to download the app from the Mac App Store again if you didn't reboot. Since the rebrand of Parallels Lite in the MAS to Parallels, the apps now overlap.

If yes to the above, do you get an error? Have you tried Help > Send Technical Data and then See Details so you can review collected log files, e.g. vm.log to check for any errors?

 

i have the same problem

 

Previously I was running "Apple" virtualisation and had this issue (PD15), I switched to "Parallels" hypervisor and things improved (still crashed once per day).
I was experiencing the same issues as above with PD16 and Big Sur beta 5, but switching back to "Apple" hypervisor, turning off adaptive graphics and enabling travel mode seems to be running ok (for now, 5mins)

 

Bingo! We have a winner. Switching from Parallels hypervisor to Apple Hypervisor makes it work again. I didn't do the other two things.

 

Although now Windows 10 VM starts, logs in, and then just hangs starting any applications

 

Switching the VM from Parallels hypervisor to Apple hypervisor fixed the problems for me using the version downloaded from Parallels website.

 

Don't know what to say. Your solution totally worked for me. Win 10 vm runs and all apps run correctly.

 

Yeah, not working for me (VM seems to hang, can't restart, etc). But luckily I have an alternative solution using Apple Hypervisor, using the "other" virtualisation software

 

The Apple hypervisor works for me so good enough for now. Better than crashing the computer!

 

Yep, Changed Hypervisor to Apple help.

 

Yep, switching to Apple hypervisor worked for me, too!

 

Please share with me how you switch to Apple hypervisor, as I also have this problem. thanks!