After upgrading to version 16, when trying to install parallels tools on windows 10, the windows 10 freezes at 10 percent of the parallels tools installation. Reduced processors to 1, disabled all devices. Any ideas on how to solve this?
Parallels 16 + Windows 10 and upgrade parallels tools
- Thread starter AlexanderZ1
- Start date
Maria@Parallels
Problem solver
Hello guys, please reproduce the issue and collect the tech report right after that.
Please post the report's ID here.
Please post the report's ID here.
Maria@Parallels
Problem solver
Hi, lease collect the tech report right after the issue reproduced and post the report's ID here.
Maria@Parallels
Problem solver
Hi, unfortunately we cannot find your report in our base. Could you recreate it once again and reply su back with the report's ID
Maria@Parallels
Problem solver
Thanks a lot for the provided information.
We've involved Parallels Engineering Team in this case. Once we get any update we will contact you here or by email.