Activated Problem

Hello,
I have a problem with my activation key. I had activated the trial version before buying the code.

 

I don't have a previous code, this is my first license.

 

I understood where the problem was.

 

Hello,
please accept our apologize for the delay in response.
It looks like you purchased an upgrade license instead of the full version.
We can provide you with a refund of your Upgrade version if you would like to.
If you have any additional questions please do not hesitate to let us know.