I activated a licence key to wrong account, please help!

[MarsL]

cleverbridge no.: 251752229
How to correct it, please?

 

[Maria@Parallels]

Hello,
we need a bit more information from you.
Could you provide us with your correct email address please? We will move your license to it.

 

[MarsL]

Hello,
we need a bit more information from you.
Could you provide us with your correct email address please? We will move your license to it.

the correct email address : dev***@universalec.com, should I provide the license key?

 

[Ajith1]

the correct email address : dev***@universalec.com, should I provide the license key?

We have transferred the license to the requested account.

 

[MarsL]

We have transferred the license to the requested account.

confirmed! thank you very much ,and happy new year!

 

[Ajith1]

confirmed! thank you very much ,and happy new year!

You are welcome. Feel free to reach out to us anytime for support.

 

[EnriqueB3]

hello, i cant activate key lincese couse ist asking for a early version key and i dont have it , but a just expired the 14 day trail wthat can i do to activate the key did i just but

 

[Ajith1]

hello, i cant activate key lincese couse ist asking for a early version key and i dont have it , but a just expired the 14 day trail wthat can i do to activate the key did i just but

If you do not have a previous key but purchased an upgrade means you will have to get a refund and purchase a full key.