Hi! I have tried to renew my expired subscription but the system doesn't proceed the payment. I have tried to make the payment by credit card and PayPal. I have tried it already several times and I'm in a bit of rush. I can't even request the support by email because of the expired subscription!?
Hi, I also have the problem with subscription renewal. It told me that I have to wait for an hour. I tried many times, nothing happens. My account already expired. No error message shown.
Hello, please sorry for the delay in response. does the issue still persist? If yes, please provide us with the screenshot of the error message.
I'm having the same problem. I try to pay to renew my subscription, and it says I will get an email within an hour, but nothing ever arrives and it has been days. I attached a screenshot of what it says.
I am having the exact same issue as these other members. I have tried to renew my expired subscription but the system doesn't proceed the payment. Please help!
Hello, i ran into the same problem as the other guys, but i actually payed for the membership already back in july, but my membership never gut updated. Still says that my membership expired
hello, i have the same problem, my subscription status seems expired, and i just submit the card details, but nothing happened
Hello, we have sent you a private message. Please provide us with the payment reference number or the Parallels Desktop for Mac license key so that we can check this further. Thanks.