Key belongs to a different account.

R

RyanW11

Bit poster
Migrated to a newer Macbook pro. After logging in, entering my key and selecting "Activate on This Mac" I get the error, "The license key is associated with another Parallels account. Please sign in using this account and try again."

I don't see how, I've been using this key under my account for approximately 18 months. Any ideas?
 
RyanW11 said:
Migrated to a newer Macbook pro. After logging in, entering my key and selecting "Activate on This Mac" I get the error, "The license key is associated with another Parallels account. Please sign in using this account and try again."

I don't see how, I've been using this key under my account for approximately 18 months. Any ideas?
Click to expand...
Hello,
we will send you a private message, please reply us back with your Parallels Desktop license key, your Parallels Account email address and purchase information.
We will be glad to help.
 
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