How to Change eMail Address for Parallels Web Account?

D

DaveB17

Bit poster
I need to change my account email and password but online, when I log in using the old one, it only allows me to do so by first sending a verification to my old email which no longer exists.
How can I get the email address on my account updated?
 
TiaraD said:
go to "contact details" and insert your new email address and your current password. after that you'll just need to go and aprove your new email without entering your old one on gmail or yahoo...
Click to expand...
Can you provide the path to "Contact Details"? I'm not finding it when I log in.
 
It appears that it would be under Dashboard -> Personal Profile -> Security but it won't let me make any changes until my browser is verified and to do that it needs to send an email to my email address that they have on file which no longer exists. So I'm stuck in a loop so to speak. And there's no way got contact support to talk to someone.
 
DaveB17 said:
It appears that it would be under Dashboard -> Personal Profile -> Security but it won't let me make any changes until my browser is verified and to do that it needs to send an email to my email address that they have on file which no longer exists. So I'm stuck in a loop so to speak. And there's no way got contact support to talk to someone.
Click to expand...
Hello, could you provide us with the details please?
Please reply us back with your Parallels Account email address via the private message
 
Click Edit Virtual Machine Settings. Click Hard Disk. Click Utilities > Expand, enter the new size, then click Expand. Complete the steps in Increasing the size of a disk partition (1004071), so that the guest operating system is aware of the change in disk size.
 
DaveB17 said:
I need to change my account email and password but online, when I log in using the old one, it only allows me to do so by first sending a verification to my old email which no longer exists same like filme fast.
How can I get the email address on my account updated?
Click to expand...

Did you find the solution I am also facing the same issue on my another account.
 
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