This license key is associated with another Parallels account. Please log in using this account, the

Hello,
I'm trying to move my Parallels from an Intel to an M1 Mac and I get the message

"This license key is associated with another Parallels account. Please log in using this account, then try again.".

I have purchased Parallels and I can login, I deleted the association with my existing Mac.

No luck.

Any ideas?

Thanks

 

Hello, please send your Parallels Desktop license key in private message to assist you further.

 

Hello how do I do that?

 

Hello, please advise? Thank you

 

Can you please advise? I really need to use Windows on my Mac.

 

Hi, we have sent you a private message. Kindly check and response.