Windows activation state = not active after Parallels installation

Discussion in 'Installation and Configuration of Parallels Desktop' started by Juliettev, Jan 26, 2022.

  1. Juliettev

    Juliettev Bit poster

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    2
    Hi Parallels forum,
    I recently installed Parallels Desktop 17 Pro which is working fine by the looks of it. However, it keeps on saying in the bottom right corner of the desktop that I need to Activate Windows 'Go to Settings to activate Windows'.
    In settings, I get the error: Windows reported that no product key was found on your device. Error code: 0xC004F213. Did I accidentally remove a product key after installation of Parallels?
    Please let me know how I would need to activate Windows. Thank you in advance
     
  2. DebasmitaM

    DebasmitaM Forum Maven

    Messages:
    1,142
    Hi, we would like to clarify that Windows doesn't come with Parallels Desktop. Kindly purchase Windows activation key separately from Microsoft.
     
  3. DebasmitaM

    DebasmitaM Forum Maven

    Messages:
    1,142
    Hi, we would like to clarify that Windows doesn't come with Parallels Desktop. Kindly purchase Windows activation key separately from Microsoft and activate it.
     
  4. TimothyD4

    TimothyD4 Bit poster

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    5
    So, does this mean that we have to purchase a license from Microsoft which is currently asking $139? If this is the case then so be it.
     
  5. DebasmitaM

    DebasmitaM Forum Maven

    Messages:
    1,142
    Hi, yes, you need to purchase Windows activation key from Microsoft.
     
  6. Juliettev

    Juliettev Bit poster

    Messages:
    2
    Thank you for your answer.
    Just as a point of feedback for your marketing department, this is very misleading. Can you show me, on your website, where this is explicitly mentioned?
     
  7. DebasmitaM

    DebasmitaM Forum Maven

    Messages:
    1,142
    Hi, please refer to this KB article for checking if Windows come with my purchase of Parallels Desktop for Mac.
     

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