I have two lisences one is pd 16, one is for pd17 upgrade. When I recovery my Mac and reinstall pd 17, it need to fill in two lisences keys, but the original pd16 key cannot be activated and show: 旧激活密钥尚未被许可证服务器接受. However, when I just use pd 16 app, this pd 16 liscense can be activated.
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after I recovery my Mac:旧激活密钥尚未被许可证服务器接受
- Thread starter Hao3
- Start date
DebasmitaM
Forum Maven
Hello, please check your inbox.I have two lisences one is pd 16, one is for pd17 upgrade. When I recovery my Mac and reinstall pd 17, it need to fill in two lisences keys, but the original pd16 key cannot be activated and show: 旧激活密钥尚未被许可证服务器接受. However, when I just use pd 16 app, this pd 16 liscense can be activated.
I have replied you in inbox, please checkHello, please check your inbox.
So you still did not solve my problem, I still can NOT use this app. So is this your after-sales service level ? You even cannot fix bugs of your product.Hello, please check your inbox.
I am very disappointed about your company. 一个星期了，还没有解决问题，国外的客服和国内差远了，太让我失望了。
DebasmitaM
Forum Maven
Hello, you have informed us in personal chat that your issue got resolved. Please reach us back for any further queries.So you still did not solve my problem, I still can NOT use this app. So is this your after-sales service level ? You even cannot fix bugs of your product.
I am very disappointed about your company. 一个星期了，还没有解决问题，国外的客服和国内差远了，太让我失望了。