I am getting no password reset email (it's not in spam) and I'm locked out

A

AlexH29

Bit poster
I've lost the password to my parallels account. Multiple attempts to reset the password result in no reset email being sent (and there's nothing in the spam folder). Can you help reset my password please?
I've tried the @ParallelsCares account on twitter and it's either a bot or someone who doesn't read very well so I've given up there.
 
AlexH29 said:
I've lost the password to my parallels account. Multiple attempts to reset the password result in no reset email being sent (and there's nothing in the spam folder). Can you help reset my password please?
I've tried the @ParallelsCares account on twitter and it's either a bot or someone who doesn't read very well so I've given up there.
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Hi, kindly send your registered email address in private message to assist you further.
 
Hello.

Could somebody help me. I have the same issue. I cannot receive recovery password email. Nothing in my spam and junk folder either.

Thanks in advance.
 
Hello,

I am having the same issue, password reset not being received. I am locked out of my account.
Can someone please assist?
 
Hi:
I am also having the same issue. Don't receive the reset password email. Waited the 30 minutes and tried it again and none received.
 
Hello!, I am having a similar issue. My email for the Microsoft account is blocked.. and can no longer change this email to my current email. please help!, if it is possible to change the beginning or some solution to have an email with access to the account.
 
Hi, I have the same issue I cannot get to my account as the Parallels emails don't come through (not in inbox not in spam).
 
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